Getting Started
- •Workshop Objectives
- •Action Plan
Influence and Persuasion at Work Training
Winning support for your ideas is a skill every role needs. Learn to build credibility, understand your audience and present a persuasive, compelling message.
Expert-Led Online Classes
About This Course
This three-hour, instructor-led Influence and Persuasion at Work Training Course develops practical and ethical techniques for gaining support, building agreement and communicating ideas convincingly. Participants will learn how to plan influential conversations, understand different audiences and use storytelling, mirroring, matching and persuasive language appropriately. The course applies influence and persuasion skills to workplace relationships, stakeholder discussions, leadership, customer interactions and collaborative decision-making. Delivered live online by an experienced trainer, it is suitable for professionals who need to gain commitment and achieve outcomes without relying solely on formal authority.
Investment : $450.00 USD
3 Hours
Live online learning with an expert instructor
Small Classes
Interactive sessions with 5 to 20 participants
Certificate
Earn a certificate of completion to showcase your achievement
REACH
Access the globally recognized REACH personality assessment
What You'll Learn
Course Modules
Understanding Persuasion
- •How Persuasion Works
- •Pre-Assignment Review
Preparing to Persuade
- •Pushing and Pulling
- •Communicating with Confidence
- •Frame of Reference
Getting Off on the Right Foot
- •Building Rapport
- •Matching and Mirroring
- •Pacing
- •Leading
Presentation Strategies
- •Five Points for Any Presentation
- •Preparing with the Five S Pattern
Using Stories to Persuade
- •The Importance of Story
- •Storytelling Time
- •Debrief
Using Neuro Linguistic Programming
- •Defining Neuro Linguistic Programming
- •A Brief History
- •Understanding Common NLP Terms
- •Embedding Positive or Negative Commands
- •Influencing Outcomes
Learning Outcomes
- •Make decisions about using persuasion versus manipulation
- •Apply the concepts of pushing and pulling when influencing others
- •Understand persuasion
- •Prepare to persuade
- •Describe different techniques for getting persuasive conversations and presentations underway
- •Make a persuasive presentation by using the 5 S’s
- •Apply storytelling techniques to extend influence
- •Leverage concepts of neuro linguistic programming in everyday influence and persuasion
- •Get off on the right foot
- •Use various presentation strategies
- •Use neuro linguistic programming (NLP) techniques
Learn from Experts
Meet Your Instructors
Caroline
Caroline is an experienced international Facilitator and ICF Certified Coach with more than 25 years’ experience across coaching, leadership development, business development and education. Bilingual in English and French, she has supported thousands of people across Europe and North America. Specialising in Emotional Intelligence, communication, leadership, public speaking and conflict resolution, Caroline brings an engaging and people-focused approach to her sessions. She holds a Master’s Degree in Business Management and certifications in Emotional Intelligence, Integral Coaching and Non-Violent Communication.
Darla
Darla is a dynamic and energetic Corporate Trainer with more than 25 years’ experience in training, leadership and professional development. Having trained thousands of business professionals, she specialises in building practical “Power Skills” including effective communication, emotional intelligence, leadership, presentation skills, collaboration and conflict management. With extensive experience designing and facilitating corporate training programs, Darla has worked across areas including leadership, sales strategy, effective communication, conflict resolution, personality styles, customer service and business writing. She has a particular talent for taking topics that can sometimes feel “dry” and turning them into engaging, interactive learning experiences that are relevant and easy to apply in the workplace. Darla holds a Master’s Degree in Adult Education from Boston University and is REACH certified. Her facilitation style combines energy, creativity and practical application, creating memorable learning experiences that encourage participants to build confidence, try new approaches and put their new skills into action.
Audrey
Audrey is an accomplished Facilitator and Trainer with more than 20 years’ experience helping people strengthen the essential interpersonal and communication skills they need to succeed in the workplace. Known for her highly interactive, participant-centred approach, Audrey has a real talent for taking complex concepts and turning them into practical, easy-to-understand learning experiences that participants can immediately apply back at work. She brings extensive expertise across communication, leadership, emotional intelligence, customer service, conflict management, facilitation, presentation skills and workplace effectiveness. With an impressive range of training certifications, including Master Facilitator, DiSC, G.R.O.W, Franklin Covey, LEGO Serious Play and Thomas-Kilmann Conflict Management, Audrey brings both depth and energy to every session. Having worked across industries ranging from financial services and technology to healthcare, government, higher education and manufacturing, she knows how to engage diverse audiences and create learning experiences that are practical, relevant and memorable.
Timezone
Tue, 17 November 2026
03:00 am
$450.00 USD
Fri, 29 January 2027
03:00 am
$450.00 USD
Thu, 15 April 2027
02:00 am
$450.00 USD
Fri, 25 June 2027
02:00 am
$450.00 USD